Assessment of the Single Window Initiative

Azim Premji Philanthropic Initiatives (APPI)

Socio-Economic Inclusion

Service: Research & Studies

Single window services are being provided in four cities of India, to give beneficiaries access to many government schemes like Integrated Child Development Scheme (ICDS), labour welfare, skill development schemes, housing scheme, pension scheme, health scheme, and food security scheme among others. Development Solutions conducted a qualitative assessment of a single window in Karnataka and Rajasthan. Across the two locations, 4 FGDs and 20 IDIs were done. A few Government officials were also interviewed, to get their perspective on the single window.